Divine Pearll – Terms and Conditions

Welcome to Divine Pearll, your trusted destination for luxury jewelry. By accessing or using our website, services, or products, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or interacting with our site.

Last Updated: November 19, 2024

1. Acceptance of Terms

By accessing and using this website (divinepearll.com), you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy, which govern your use of the site and services. If you do not agree to these terms, you should not use this website.

2. Changes to Terms

Divine Pearll reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of the website after changes are made constitutes your acceptance of those changes.

3. Use of Website

  • Eligibility: To use our website, you must be at least 18 years old and capable of forming binding contracts under applicable law.
  • License: Divine Pearll grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. All content, features, and functionality on the website are the property of Divine Pearll and are protected by copyright, trademark, and other intellectual property laws.
  • Prohibited Conduct: You agree not to:
    • Use our website for any illegal purpose or in a manner inconsistent with applicable laws and regulations.
    • Upload, post, or transmit any harmful, offensive, or unlawful content, including viruses, malware, or data breaches.
    • Attempt to interfere with or disrupt the functionality of the website or bypass security measures.

4. Product Information and Availability

  • Product Listings: We make every effort to ensure the accuracy of product descriptions, images, pricing, and availability. However, we do not guarantee that all content is error-free or complete.
  • Availability: Products on our website are subject to availability. If a product is out of stock, we will notify you and may offer an alternative or the option to backorder.
  • Pricing: All prices listed on the website are in US Dollars (USD) unless stated otherwise. Prices are subject to change without notice and may vary due to sales, promotions, or market fluctuations.

5. Ordering and Payment

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email will serve as an acknowledgment that we have received your order. However, this does not guarantee acceptance of your order.
  • Payment: We accept payment via major credit/debit cards, PayPal, and other approved payment methods. By providing your payment information, you authorize us to charge the specified amount for your order, including shipping and taxes (if applicable).
  • Fraud Prevention: Divine Pearll reserves the right to cancel or refuse any order that appears suspicious or fraudulent. In such cases, we may request additional verification of identity or payment.

6. Shipping and Delivery

  • Shipping Fees: Shipping charges are calculated during checkout based on your delivery address and the size/weight of your order. Some promotions may offer free shipping on orders over a specific amount.
  • Delivery Times: Delivery times vary based on location and shipping method. We aim to ship orders within 1-3 business days for domestic orders and 5-14 business days for international orders. However, delivery times may be affected by external factors, including customs, weather, and carrier delays.
  • Customs and Import Duties: International customers may be subject to additional customs duties, taxes, or fees, which are the responsibility of the buyer.

7. Return and Refund Policy

Our Return and Refund Policy outlines the process for returning items and obtaining refunds. For complete details, please refer to our dedicated Refund and Returns Policy page on the website.

  • Returns: Returns must be requested within 14 days of receiving the product. Products must be in unused, undamaged condition with original packaging and tags.
  • Refunds: Refunds will be processed to the original payment method after inspection of the returned item(s). Please allow up to 10 business days for refunds to be credited to your account.

8. Privacy Policy

Your privacy is important to us. We collect and use your personal information only as outlined in our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

For detailed information on how we collect, use, and protect your data, please read our Privacy Policy.

9. Intellectual Property

All content on the website, including but not limited to text, images, logos, designs, graphics, videos, and trademarks, are owned by Divine Pearll or its content providers and are protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or display any of this content without our express written permission.

10. Limitation of Liability

  • No Warranty: Our website and products are provided “as is” and “as available” without any warranties, either express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.
  • Limitation of Liability: To the fullest extent permitted by law, Divine Pearll will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the website or the purchase of products, even if we were advised of the possibility of such damages. Our total liability to you will not exceed the amount paid for the product(s) in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Divine Pearll, its officers, employees, agents, affiliates, and suppliers from and against any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms and Conditions.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes or claims arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in New York, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

13. Force Majeure

Divine Pearll shall not be held liable for any delay or failure in performance due to circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, acts of government, or any other event outside of our reasonable control.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the extent necessary to make it enforceable.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:

  • Email: info@divinepearll.com
  • Phone: (559) 935-4142
  • Mailing Address: 41191 S Glen Ave
    Coalinga, California(CA), 93210

Thank you for choosing Divine Pearll! We appreciate your business and look forward to providing you with beautiful jewelry and exceptional service.